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  • I'm new to Litter CleanUp. How do I volunteer?
    Welcome! You can view instructions on how to volunteer with us here.
  • Where should I cleanup?
    You can cleanup anywhere outside! We recommend choosing nature areas (think forests, streams, nature parks, lakes, trails, etc.) because this is where more wildlife and vegetation need protecting. That being said, cleaning up in urban areas and neighborhoods is also very beneficial for local communities! Simply stepping out your front door and picking up trash near you is so helpful - and convenient! Picking up litter near roadways is also extremely helpful - and there is so much litter by our roads. Food wrappers attract nearby wildlife too close to cars, which results in roadkill, and litter blowing in the wind can also cause automobile accidents, so picking up litter along roadways helps to prevent these things from happening. Just remember to be careful, wear a vest, and always be aware of your surroundings. If you're traveling and want to help the community you're visiting, that's also a perfect time to use the app. This is called "voluntourism" and it helps the people, animals, and environment that you're vacationing in! And who doesn't love a good beach cleanup?!
  • How do I pick up the litter?
    You can pick up the trash with your hands (safely), wear gloves, use a reacher device, or use the inside of your trash bag to pick up the litter. Then, place the trash in your trash bag. Continue to collect as much trash in your bag as your heart desires! Remember to wash/sanitize your hands afterwards.
  • Can I volunteer more than once?
    Absolutely - the more the merrier when it comes to CleanUps! With each CleanUp session you go on, you can see your volunteer hours, CleanUp count, and distance cleaned go up on your Profile page of the app.
  • Does volunteering with the app count for school?
    Yes! Many of our volunteers are students who need to fulfill hours for school classes, the National Honor Society (NHS), etc. Please confirm with your teacher before you get started. The Litter CleanUp volunteer program is a great opportunity for busy students who have to juggle classes, homework, clubs, work, sports, etc. because you can use the app to volunteer whenever and wherever you can. Every little bit helps!
  • Can the app be used for employee volunteer events?
    Yes! The Litter CleanUp volunteer program is a great corporate volunteer opportunity. It requires less planning on the employer's end and can be done at a time that works for all employees. Employees can simply download the app and volunteer together at a convenient location near the workplace.
  • Can I get a volunteer certificate for my work?
    Yes! To request a volunteer certificate, please fill out this form. Please note that our team will verify your CleanUp(s) before emailing you the signed certificate. We look at the distance you cleaned, the time you spent volunteering, and your documentation photos.
  • How many documentation photos should I upload?
    If you are looking to get a volunteer certificate for your hard work, we require at least a before and after photo of your CleanUp. This can include a photo of the area you are cleaning, some individual pieces of litter you picked up, and/or a photo of your full bag of litter at the end of the session. If you're just using the app for fun, feel free to skip the documentation photos - although it's fun to include them on your CleanUp post!
  • What if my app isn't loading?
    If your app isn't loading, close the app and reopen it. Please make sure you also have service when you are doing an active CleanUp. If you're having issues with the app, please email info@cleannplanetproject.org.
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